Toni Brown

“Knowledgeable and was able to guide me through my limited knowledge to a clear understanding of my choices, actions, and timing.”

Pat S.

“Toni made everything seem much more simple and helped me understand the very basics of Medicare!”

Deitra G.

“Very engaging, very interesting and informative. Noticed one (very good) thing about my position which I had not been aware of.”

John S.

“Amazing! Toni was so nice and explained everything so well!”

Linda H.

“Helpful that she knew what I was talking about, but there was lots of information, so I couldn't process it all at the time, no fault on her side. She was very personable. I felt relaxed and heard.”

Anonymous

“So much better to meet in person and have back and forth with questions. I would not move this to zoom or an AI bot that can't understand or clarify a question.”

Russell M.

“Toni was extremely knowledgeable and explained all options for my consideration”

Dan F.

“Toni provided me w the information and answers I needed to move forward. She is a pleasure to work with.”

Mary R.

“I should have come in for my 2nd appointment sooner! But since l was down to the wire for my current insurance running out, Toni helped me understand that l could take a quick option right now and then switch to a more desirable option with her assistance within the 6-mo allowable window. I am relieved and look forward to my next meeting! Toni really listens, is super knowledgeable, and l feel assured that she is working in my best interests. I really appreciate this service!”

Allison Z.

“She was very helpful so far and returned my calls right away”

KayC M.

“Toni Brown was very helpful and informative for us. She was well organized and communicated clearly with us. She is a real talent!”

Danny W.

“It was helpful. What to at this time and what to do after I decide to retire”

Anonymous

“Toni was easy to talk with and shared a wealth of information that will help us transition to the next stage of our lives.”

Anonymous

“Toni's knowledge, we could not have done this on our own.”

Anonymous

“She was quite helpful. Toni was very knowledgeable and patient and she was able to address my specific issues in a way that helps me to be confident in my choices.”

Anonymous

“Very informative”

Dorissa M.

“Understanding the actual drug costs for the coming year.”

Anonymous

“Excellent information. Very patient with questions. Truly a nice person to work with.”

Catherine U.

“Toni understands the system and choices.”

Anonymous

“Cheaper premiums for the same medical coverage on PlanG. Cheaper premiums for Prescriptions”

Anonymous

“Toni was kind, clear, helpful, and listened to my needs. She was lovely to "be with" - all in a very reasonable amount of time.”

Anonymous

“He was easy to talk to and had good options to talk about”

Anonymous

“She had the information right at her fingertips.”

Linda J.

“Very satisfied. Toni helped me compare United Healthcare to other plans.”

Anonymous

“The insurance agent was very pleasant, knowledgeable, and experienced. After speaking with her, I stopped worrying that I might have chosen an inappropriate and unnecessarily expensive insurance plan for me. In fact, she reassured me that my plan was excellent and I shouldn't make any changes.”

Anonymous

“Friendly. Knowledgeable.”

Steve V.

“Toni was kind, helpful and happy. She gave me information I didn't know, which saved me a lot of research time. Then she signed me up for my insurance of choice and I was done in 45 minutes! It is a great service!”

Lynn D.

“Toni was prepared with our different opinions and explained them so we could understand them. She was knowledgeable about each plan and could answer all the questions we had and easily brought up options to our concerns. We enjoyed meeting and working with her.”

Anonymous

“She was knowledgeable, friendly, and understanding.”

pat l.

“She was awesome very thorough and excellent customer service!”

Joyce P.

“Toni was knowledgeable and friendly. A very good experience.”

Debbie B.

“The candor and advice provided by Toni.”

J H.

“She was very easy to talk with, helpful and informative.”

MARK H.

“Toni is clearly knowledgeable about the various Medicare options and she helped us determine the best plans for myself and my spouse. I'd definitely recommend her to anyone looking for help with open enrollment this year.”

Lanita G.

“Toni was very helpful and very informative about the different insurance plans.”

Anonymous

“Toni helped me see what was working and what might help in terms of a drug plan. We will get to look at the drug plan in more detail in our planned followup meeting. I am looking forward to working with her.”

Marlene I.

“The agent was very knowledgeable and explained everything thoroughly.”

Anonymous

“She was very knowledgeable”

James T.

“Toni and I had a deep dive conversation and she confirmed my choice on a plan to switch to . She ask gave me additional information to answer my questions, was easy to talk with, very positive and supportive”

Anonymous

“Toni was patient, well- informed and honest with me. She went the extra mile to help me and she is a typical WSECU employee: polite and pleasant. I love this credit union and this service!”

Linda M.

“Toni Brown was extremely knowledgeable and always pleasant. We do feel good about our insurance choice. The person who hired her should do all of your hiring.”

Frank and Toni S.

“She helped confirm that my health care insurance choices were appropriate and workable for my situation.”

Kevin A.

“Toni was an excellent agent. She was very knowledgeable and personable. I highly recommend her.”

Noel H.

“I like the meeting because it was short to the point, and even though I did not get the information I was hoping for I did get pointed in the right direction so I could research and find what I needed to for a decision to be made.”

Steve H.

“Toni is delightful. She’s knowledgeable, professional, patient and kind. She listened to my concerns. I feel confident that I have chosen the best healthcare package I can afford. Thank you for providing this very valuable service.”

Pamela W.

“Toni Brown was very helpful. She layed out three options she felt were superior to Kaiser, without being forceful. I have since heard some negative comments about UnitedHealthcare; high rate of denial of claims. I am hoping that the fact it will be tied to ProviderOne will protect me.”

Letha W.

“Very personable, experienced agent. I felt confident that she was working in best interest of client. All questions were answered or researched.”

Anonymous

“Very good experience…she answered all questions and concerns”

Anonymous

“GOOD -VERY PROFESSIONAL AND FRIENDLY”

Tim D.

“Toni was personable, knowledgeable and made suggestions for consideration.”

Jessie G.

“Apprehensive / skeptical at first; am grateful for the help I received from Toni Brown, she was verrrrry helpful and I appreciate all that she did for me in selecting much better coverage than expected.”

Anonymous

“Toni Brown was very knowledgeable, friendly and helpful. I am glad I responded to WSECU's email for help with supplemental insurance. Thank you for the service.”

Cheryl W.

“She listened to my situation and explained her own perspective on choices.”

Anonymous

“I thought that my Medicare choices were good, but I was glad to have an insurance agent look at them.”

Anonymous

“The meeting covered all I wanted to know. Toni was personable and efficient. It reinforced what I had been doing. I'm glad she will continue to be available through WSECU.”

Anonymous

“Very pleasant and knowledgeable.”

Pat C.

“Toni seemed to understand my position and provided me a plan. It was very helpful.”

David K.

“From the first moment we met, Toni made me feel welcome and comfortable. I was nervous because I have had no experience discussing or choosing an insurance plan. My husband always managed that for us. He died last year so this was all very new to me. Toni was compassionate and walked me through the whole process.”

Anonymous

“She was very pleasant and patient. She knew about a health insurance that i knew nothing about.”

Anonymous

“She's wonderful and knowledgeable person to talk to.”

Noel A.

“Toni explained our options and helped us make a confident decision as to which plan to choose.”

Anonymous

“Toni is very knowledgeable, great listener, compassionate. Wish I would have found her when I first started Medicare.”

Randal S.

“Convenient. Agent well-informed and unbiased.”

susan J.

“Very helpful. I couldn’t have asked for a better person to work with. Very grateful.”

Lynetta W.

“Very personable and informative. Got the information that I needed.”

Ed H.

“The system is complicated and not transparent, so having someone experienced to guide us was reassuring. However, we won't know if we made the right choice until we start using the coverage.”

Anonymous

“Toni was very reassuring about the quality of my current health plan.”

Cindi B.

“Easy to work with, very informed”

prefer not to N.

“Toni Brown has an excellent understanding of the insurance world, I benefitted from our meeting.”

Anonymous

“Sharing the different options in a side by side format for review.”

Michael M.

“Ms. Brown was gracious, knowledgeable about Medicare and health insurance choices. Very good information.”

Katrina Wynkoop S.

“The agent was very knowledgeable about Medicare premiums and options.”

Pat L.

“It was pleasant, reassuring, refreshing!!! The ability to compare plans!”

Raymond M.

“It was informative and also enjoyable. I was amazed that he had at his fingertips all the plans available to me in my county, and that he was able to sort them by cost to me.”

Marie G.

“Friendly, informative and efficient.”

Terry R.

“She is fantastic. We enjoyed talking to her and am confident we’ll make the right choice for us”

Nick H.

“Very professional but with a personal touch. It gave me confidence in my choices that I have made regarding my Medicare choices.”

Roger B.

“She was knowledgeable, helpful, and has a very positive attitude.”

Patrick Y.

“Toni was personable and took time to understand what I was looking for in coverage. I appreciated that she gave a heads up when we had 10 mins left.”

Eilene H.