Licensed Insurance Advisor
Kienan Nixon
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Kienan Nixon brings a background in customer-focused sales, relationship management, and life insurance to his role as a Licensed Insurance Advisor for Silvur Insurance, specializing in Medicare. He's passionate about helping individuals navigate important decisions with confidence — building trust, communicating clearly, and delivering personalized support. Kienan is committed to making the Medicare process easier to understand so members feel informed and empowered when choosing coverage that fits their needs.
Through his own family's experience with Medicare, Kienan has developed a personal appreciation for how much trusted guidance matters during this stage of life. He's proud to be part of a team that prioritizes education, advocacy, and long-term member relationships, and to contribute to the credit union mission of helping people achieve greater financial and personal well-being. He believes strong relationships and genuine care are at the heart of exceptional service.
Outside of work, Kienan enjoys golf, music production, following sports, trying new restaurants, and spending time with friends and family.
What members have to say about working with Kienan
“Kienan is very professional and knowledgable about all aspects of medical insurance. He took the time to research the best plans for me and he was kind and patient to answer questions. He saved us money in the long run, which we are very grateful for. Thank you for your time and expertise, Kienan!”
Rhonda B.
“Kienan was very helpful in comparing the different coverages. He doesn’t pressure you to make a decision but just keeps searching for the best policy that will fit. I will be happy to let others know of this service😊 I really was helped, so thank you”
Donell
“Kienan was very helpful! He listened, checked multiple specifics regarding my current coverage, and assisted me with some suggestions. I appreciate his expertise.”
Kay
All Reviews
“Kienan was quite knowledgeable and easy to work with. I think the idea of the credit union partnering with the insurance company is an excellent idea. Great opportunity for people to get help selecting the right policy for them.”
Ione B.
“Kienan flooded me with information, helped me navigate and reduce it, without making me feel hurried or pressured. Thanks for your time.”
Cindi
“Keenan was very helpful , patient, knowledgeable and I’d recommend him to anyone needing help with choosing their Medicare options”
Chris
“Professional, knowledgeable, patient, no rush. Answered all questions and made calls for answers he didn’t have. Nice he’s partnered with the credit union, great benefit of membership.”
Jane S.
“Very helpful and knowledgeable”
Anonymous
“Kienan was extremely knowledgeable and helpful with helping me to understand and pick the best coverage for me.”
Karen
“Great experience and very helpful. ”
Randy
“Kienan worked with patiently working thru the scary world of Medicare. We ended up have 5 different phone calls to discuss all aspects and he even helped me fill out my specific request thru Johnson and Johnson regarding one of my medications. Highly recommend.”
Cheryl K.
“Kienan showed genuine interest in finding me my options. He explained each plan and gave me the option to choose. Knowledgeable and effortless process.”
Steven
“Kienan was extremely helpful. His knowledge and experience helped us to make informed decisions about our options. I would recommend him to anyone that needs help with their insurance needs.”
Anonymous
“Kienan was extremely knowledgeable and patient in walking through an alternative for our Part D coverage. He had also previously researched alternatives and was prepared to explain the best alternative when we talked. Further, he talked with us in the evening for over an hour which is the only time he had available on his busy schedule. We greatly appreciated the valued assistance he extended to us. Debby and Tom Phillips”
Thomas P.
“Kienan met with my husband and me by phone in the evening. We greatly appreciated his competence and preparedness. He had researched what would be the best PartD plan for us and carefully explained it. The outline of comparison with our present plan was especially helpful in helping with our understanding. He was very patient and listened to all our concerns. ”
Anonymous
“I was worried that the eraser, on the back of my pencil, would punch a hole into the paper form that I would have had to fill out otherwise. Mr. Nixon put all of my computer anxiety to ease.”
Scott T.
“Kienan's knowledge of the different plans available, his method of narrowing down plans to find the best fit for me, and his communication skills to clearly explain the options and answer my questions were all great. His professional, friendly, and relaxed manner make him a pleasure to work with.”
Stella B.
“Very happy & satisfied w/ Kienan. Super& knowledgeable w/ him.”
Joy
“He explained how these plans work and recommended options for Medicare advantage plans that worked best for my needs and location. I have recommended him to others who are as confused as I was in the medicare process.”
Susan
“Keenan was very East to work with. His guidance in nailing down complicated details was extremely helpful. His knowledge base and excellent customer service communications I would rate A.”
Karen R.
“Kieran was a very good listener as we look at various plans. We spent most time navigating the prescription drug programs and he was spot on with his research and suggestions. Very kind as well.”
Kathleen
“Kienan is very professional and knowledgable about all aspects of medical insurance. He took the time to research the best plans for me and he was kind and patient to answer questions. He saved us money in the long run, which we are very grateful for. Thank you for your time and expertise, Kienan!”
Rhonda B.
“Kienan was prepared for our meeting and ready with explanations and suggestions. He assisted us through the registration and offered to be of assistance in the future.”
Ernest F.
“It took a few tries to set up a scheduled appointment, but Kienan was relentless. We appreciate his time and efforts to line us up with the best possible plan for the upcoming year. So many plans, so many specifics. Very confusing and difficult to choose, but Kienan was very helpful in assisting us in our choice.”
Richard K.
“Kienan contacted me about a month before open enrollment to set an appointment to review my options. I was glad he did this because I sometimes put these things off until the last minute! On that first appointment Kienan reviewed the current policy I am on and all of my health insurance needs. He then checked several different companies & policies that could fit my needs. We discussed all of them, Kienan was so patient answering all my questions. I chose the company/policy that fits my needs the best. After the sign up appointment, Kienan reminded me that he is available anytime to help me, if I have any questions to call him. I really appreciate knowing that he is not an agent that's only here during the sign up time and then disappears. I look forward to working with him in the future.”
Terri W.
“Kienan was very helpful in comparing the different coverages. He doesn’t pressure you to make a decision but just keeps searching for the best policy that will fit. I will be happy to let others know of this service😊 I really was helped, so thank you”
Donell
“Kimnan was well organized and helpful with his suggestions and knowledge. We will continue to meet with him as long as we can.”
Anonymous
“Kienan was empathetic, kind knowledgeable, and tried very hard to find the best plan for me! He answered all my questions in a manner that I could understand.”
Elizabeth H.
“Kiernan was very kind and knowledgeable. Gave me peace of mind to know more about my insurance decisions.”
Anonymous
“Kienan was very helpful! He listened, checked multiple specifics regarding my current coverage, and assisted me with some suggestions. I appreciate his expertise.”
Kay
“Kienan takes time to work through the myriad possibilities available in Medicare’s marketplace. I appreciate that.”
Cea
“Very Helpful... professional and friendly.”
Anonymous
“Kienan was great to work with. There was an issue with me getting to join the virtual call with him, and he made it work anyway very creatively and quickly. He made the experience work smoothly so I was able to see and understand what he was showing me during the call. He explained very clearly what coverages and charges were for and this helped narrow down the best choice of a plan for me.”
PRISCILLA M.
“I hate that we have to mess with changes every year. As a senior it is more difficult (confusing) every year. I APPRECIATE very much the service you provide. Kienan was knowledgeable, kind and professional. He answered all my questions and navigated all the choices expertly. I’m glad to tell this to anyone who will listen!!! 😃”
Anonymous
“He really seemed interested in my situation and was very clear in his explanations.”
Mary